By Wei Gong
With some general concepts like guiding the visitors with some questions so that they can explore the exhibit on their own, and attracting the visitors with zoomable images on the screen, we did our first round user test in the living room of Frick Environmental Center. Actually, this is a combination of discovery research, generative research and user test, since we aimed to discover design opportunities, gain insights on design solutions, and test our concept at the same time. Before the test, we wrote a proposal for the test plan.
User Test Proposal
Observation Note Template
Interview Question to Audiences:
Interview Question to staff in the living room:
We spent around 2 hours in the living room doing contextual inquiry and testing the concepts, from which we gained a lot of information. The key findings are shown below.
“I want to make a tower with these blocks”
“They are so pretty”
“How does it feel to taste bugs”
“So Cool” ---- After putting them down the magnifying glass.
“I’ll show you how to play with the blocks, put your magnifying lenses above the blocks.”
“You want to zoom in and out?”
“Let’s try another one”
“Can you match them(the block and the card)
“Do you want to see the legs?”
“I just noticed they are interested in it. I want to know whether they really understand it.”
“Don’t touch the computer”
Most children who are attracted to the exhibit can play with the kit as long as they can until their parents require them to leave, usually more than 20 minutes.
After the test, I think we need to design some activities that the audience can really interact with, either by themselves or facilitated. In the user test, although the kids had fun with the materials, they didn't really interact with it and got information from it. Most of them simply played treated them as toys.
Several ideas I have in mind:
An interdisciplinary team